Shipping & Returns

Shipping Policy

Shipping Carrier:

We utilize Australia Post for all our shipping needs. Australia Post offers reliable and trackable parcel delivery services, ensuring your orders reach you in a timely manner.

Delivery Times:
Delivery times may vary depending on your location within Australia. Generally, orders shipped via Australia Post's standard service will arrive within 3-8 daysfrom the date of dispatch. Expedited shipping options are also available for faster delivery.

Domestic ( Australia )

Standard Delivery : 3-8 business days

Express Delivery : 1-4 business days

​

Overseas : 

est 8-20 business days 

​

Notice （US Customer ONLY) : Due to recent short-term tax policy changes in the U.S., we will pause accepting orders from the United States between August 29 and the end of February 2026. This is to prevent customers from facing unexpected customs duties or fees that may affect their shopping experience. We truly appreciate your understanding and support, and we look forward to resuming U.S. orders once the policy stabilizes.

Parcel Tracking:
All parcels shipped through Australia Post are trackable. Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your parcel through Australia Post's online tracking system.

Return & Exchange Policy

Contact us: Please feel free to contact me via message if you have any feedback regarding your orders.

​

Reduced to Clear : Clearance items are non-returnable and non-exchangeable.

​